At GoTickets.pk we value our attendees and strive to provide a smooth and enjoyable experience. This Refund Policy explains the conditions under which refunds may be issued for tickets purchased through Gotickets.pk.

1. General Policy

• All ticket sales are final and non-refundable, except in cases described below.
• By purchasing a ticket or service, you agree to this Refund Policy.

2. Event Cancellation

• If an event is canceled by GoTickets.pk, ticket holders will be eligible for a full refund of the ticket price.
• We will notify attendees via email or phone with instructions on how refunds will be processed.
• Refunds will be issued using the original payment method, unless otherwise agreed.

3. Event Rescheduling

• If an event is rescheduled, your ticket will remain valid for the new date.
• If you cannot attend the rescheduled date, you may request a refund within 7 days of the announcement.
• GoTickets.pk and event organizers are not responsible for refunds in cases of force majeure, such as natural disasters, government restrictions, or other events beyond control.

4. No-Show or Personal Circumstances

• Refunds are not available if you do not attend the event (“no-show”).
• Refunds are not provided for personal reasons, such as illness, travel issues, or scheduling conflicts.

5. Processing of Refunds

• Approved refunds may take 7–14 business days to appear in your account, depending on your payment provider.
• Service fees, transaction charges, or taxes may be non-refundable.

All refund communications should be directed to info@gotickets.pk.